All work

Orchestrated Clarity In Chaos

Top 5% Global PropTech Startup, Raised £2M
Web App Proptech
Homemove project — Orchestrated Clarity in Chaos
Homemove mobile app welcome screen
Responsibilities

UI Design · UX Design · User Research · End-To-End Ownership

Team

1 Head of Design · 1 Head of Operations · 2 Full Stack Developers

Homemove is a PropTech startup consolidating the entire home-moving process into one platform. The existing product surfaced everything a mover could do, with no logic about what they should do first. I joined as the sole designer to fix that.

I built an Object Map using OOUX to model core entities and their dependencies before touching a single screen. That structural foundation drove a fundamental shift: from a service-first dashboard to a timeline-first task hierarchy.

Users and stakeholders confirmed the new task hierarchy was significantly clearer than the original

A data-backed artefact resolved a critical stakeholder conflict and became the team's design standard

Developer alignment improved through a shared object language across the team

Task list with integrated booking options for guided home selling
Task list with integrated booking options for guided home selling
In-app messaging with home moving partners for helpful, human support
In-app messaging with home moving partners for helpful, human support
Event dashboard showing upcoming appointments across services
Event dashboard showing upcoming appointments across services
Centralised document hub with filters for status and service type
Centralised document hub with filters for status and service type
Homemove mobile app — three screens side by side: the task list filtered to to-do, upcoming events grouped by month, and the document hub showing paperwork ready to sign
The same screens in the pocket app — tasks, events and documents
Homemove mobile app — the task list, filtered to to-do, pending and complete
The task list, in the pocket app
Homemove mobile app — upcoming events grouped by month, with mortgage, valuation and conveyancing appointments
Appointments, month by month
Homemove mobile app — the document hub, showing paperwork flagged urgent and ready to sign
Paperwork, sorted by urgency
Pikl Dashboard — Replaced Guesswork With Guided Workflows